Cisco Headset 522 Wired Dual 3.5mm + USB-A Support | Cisco Enterprise — CON-L1NBD-PHZSBWZ5

Keep voice communications moving with support designed around a widely deployed wired headset. Cisco ENH 8x5xNBD coverage for the Headset 522 helps organizations maintain a clear service path for user endpoints that support daily calls, virtual meetings, and contact-center workflows. For IT teams, the value is operational predictability. Business-hours coverage with next-business-day response helps reduce the uncertainty that comes with unmanaged peripherals, especially when headset availability directly affects productivity. This service is a practical fit for environments that need consistent support terms across distributed users, shared workstations, and front-line teams. The dual 3.5 mm plus USB-A connection profile makes the headset suitable for mixed device environments, and the support entitlement helps preserve that investment with vendor-backed assistance. It is a straightforward way to protect a critical communication accessory without overbuying service complexity. Ideal For Supporting contact-center agents who rely on wired headsets for daily calls Covering hybrid workers using laptops and desktop endpoints with USB-A or 3.5 mm audio Standardizing accessory support across enterprise collaboration deployments Protecting shared workstation headset pools in office environments Why This Product 1 Covers a wired headset used for daily communications, not a general-purpose service plan 2 Adds next-business-day response for faster issue handling 3 Supports dual 3.5 mm and USB-A environments 4 Helps maintain productivity for call-heavy teams and shared workstations