Cisco HA for Single Appliance, Pref Support 2 Yrs | Support Warranty — SP-INF-HAAP-247-2Y

Maintain service continuity with Cisco preferred support for a single appliance over a two-year term. Built for teams that cannot afford slow resolution paths, this coverage helps keep critical infrastructure aligned to vendor-backed assistance when hardware or software issues interrupt operations. For organizations running a single appliance in a production role, support quality matters as much as the platform itself. Preferred support is designed to shorten the path from incident to action, giving IT teams a clearer escalation route and a more predictable support experience. That matters when the appliance sits in the traffic path, protects access, or anchors a business-critical service. This 2-year coverage is a practical fit for procurement cycles that require defined support terms and for operations teams that want a stable service window without annual renewal churn. It is especially relevant when the cost of delay exceeds the cost of coverage. By pairing the appliance with a support plan from Cisco, teams can better protect uptime, preserve operational confidence, and reduce the friction of troubleshooting under pressure. Ideal For Supporting a production appliance that anchors a security or network service Covering a single deployed appliance in a branch, campus, or data center Maintaining vendor-backed support during a two-year budget cycle Reducing operational risk for infrastructure teams managing one critical appliance Why This Product 1 Two-year term reduces renewal churn versus annual coverage 2 Preferred support offers a stronger service posture than basic warranty coverage 3 Single-appliance scope fits targeted production deployments 4 Cisco-backed support helps shorten escalation paths