Cisco Firepower Management Center 4600 CX Level 1 Support

Keep Cisco Firepower Management Center 4600 covered under Cisco CX Level 1 service with an 8x5 support window and next-business-day service level. This contract offering suits environments that need weekday coverage for the management platform supporting security-policy administration across distributed security operations. Maintain Cisco CX Level 1 coverage for a Firepower Management Center 4600 deployment. Align support with an 8x5 schedule of 8 hours per day and 5 days per week. Apply a next-business-day service level through the NBD coverage designation. Key Features Cisco CX Level 1 support tier 8x5 weekday coverage schedule Next-business-day service level Coverage for Firepower Management Center 4600 FAQ What is the difference between Firepower Management Center 4600 and CON-L1NBD-FMC4600K? Firepower Management Center 4600 names the supported Cisco management platform. CON-L1NBD-FMC4600K is the ordering code for Cisco CX Level 1 service associated with that platform, using an 8x5xNBD coverage designation. What coverage schedule does CON-L1NBD-FMC4600K use? CON-L1NBD-FMC4600K carries an 8x5xNBD designation. The 8x5 portion represents coverage for eight hours per day, five days per week, while NBD identifies a next-business-day service level. Which Cisco platform does this support service cover? This service is associated with Cisco Firepower Management Center 4600. It covers the management-center platform used for centralized security-policy administration and device-management operations, rather than identifying a separate firewall appliance. What does Cisco CX Level 1 mean for this service? Cisco CX Level 1 identifies the service tier named for this coverage offering. The service is paired with an 8x5 weekday schedule and an NBD next-business-day designation for the Firepower Management Center 4600 platform.