Cisco Firepower 9000 Series Ultra High Perform Support | 24x7x2 — CON-SSSNP-F6PR9KM5

Support demanding Firepower 9000 Series deployments with a 4-year 24x7x2 service designed for environments where response speed is part of the operating model. When security infrastructure protects business-critical traffic, a two-hour response commitment helps reduce the time between issue detection and vendor engagement. This service is a strong fit for organizations that run high-availability security platforms and need predictable technical support without relying on ad hoc escalation. The electronic delivery model adds flexibility for procurement and deployment workflows, while phone support gives operations teams a direct path to assistance when issues surface. For teams managing premium security infrastructure, the difference is in the service posture: faster response, longer coverage, and a support structure aligned to continuous operations. It is a practical choice when the platform is too important for standard coverage and the business case depends on minimizing interruption. Ideal For Supporting a high-performance Firepower 9000 Series deployment in a 24x7 operations center Maintaining fast vendor response for security infrastructure protecting business-critical traffic Standardizing long-term support for enterprise firewall platforms with strict uptime targets Providing direct phone-based escalation for technical issues in distributed security environments Why This Product 1 2-hour response for faster escalation than standard support tiers 2 4-year coverage for long-term operational planning 3 Phone support for direct technical assistance 4 Designed for high-performance security environments with tighter uptime demands