Cisco Firepower 4120 NG Support 24x7x4 | Enterprise Support, Cisco — CON-SSSNP-FPR4120N

Maintain continuity on your Cisco Firepower 4120 NG deployment with 24x7x4 support coverage designed for environments where downtime is not an option. This service pairs around-the-clock access to Cisco support resources with a four-hour response objective, helping your team move quickly when a hardware issue threatens security operations. For infrastructure teams, the value is not just coverage hours. It is the ability to reduce time spent waiting on replacement parts, accelerate case handling, and keep your security stack aligned with operational targets. That matters when the firewall sits in the path of business-critical traffic, remote access, or segmented workloads. This support offering is a strong fit for organizations that standardize on Cisco and want a service tier that matches the importance of the platform. It helps preserve uptime, simplify escalation, and support faster restoration compared with lower-tier coverage models. For teams managing risk, compliance, and service continuity, the difference is measured in minutes, not just contracts. Ideal For Supporting perimeter firewall infrastructure in a 24x7 operations center Maintaining uptime for branch or campus security gateways Protecting regulated environments that require fast incident response Standardizing support coverage across Cisco security appliances Why This Product 1 Faster response than standard business-hours support 2 Better suited for critical firewall uptime requirements 3 Designed for Cisco Firepower 4120 NG environments 4 Supports rapid escalation when outages affect security operations