Cisco Firepower 4115 ASA App SNTC-24X7X4 CON-SNTP-FPR4115A | Support — CON-SNTP-FPR4115A

Keep Cisco Firepower 4115 deployments covered with around-the-clock support and four-hour hardware replacement. This service is designed for security operations where firewall availability directly affects business continuity, remote access, and perimeter protection. When a security appliance is part of the production path, response time matters. 24x7x4 coverage helps reduce the gap between failure and recovery by pairing Cisco technical support with an aggressive replacement commitment. That makes it easier to sustain policy enforcement, preserve connectivity, and avoid extended exposure during hardware incidents. For organizations standardizing on Cisco security platforms, this support contract adds operational certainty. It gives infrastructure and procurement teams a clear service term, a defined escalation path, and a support model aligned to the higher cost of downtime in security infrastructure. Compared with lower-tier coverage, it is the right fit when the appliance is too critical to wait until the next business day. Ideal For Supporting a production Cisco Firepower 4115 firewall in a 24x7 security operations environment Maintaining perimeter protection for sites where firewall downtime is not acceptable Backing high-availability security appliances with rapid replacement commitments Standardizing support for Cisco security infrastructure across enterprise locations Why This Product 1 Provides 24x7 coverage instead of business-hour-only support 2 Includes four-hour hardware replacement for faster recovery 3 Supports a production Cisco Firepower 4115 security appliance 4 Better suited for high-availability firewall environments than standard support tiers