Cisco Firepower 4-Port 100G Support 24x7x4 | Enterprise Support — CON-SSSNP-FP9KNM4G

Keep high-speed security infrastructure covered when every minute matters. This Cisco 24x7x4 support offering is built for the Firepower 4-port 100G network module, giving enterprise teams a defined path to rapid assistance, escalation, and hardware-focused service continuity. For environments carrying inspection, segmentation, or east-west traffic at 100G speeds, support quality matters as much as the platform itself. This service helps reduce operational risk by pairing around-the-clock access with a four-hour response objective, making it a strong fit for production networks where delayed intervention can ripple across multiple workloads. It is especially valuable for organizations standardizing on Cisco security architecture and looking to protect the investment in high-density network modules with a support tier that matches the criticality of the deployment. Rather than relying on reactive break-fix coverage, this plan supports predictable operations and faster recovery when issues arise. Ideal For Supporting a Firepower deployment in a 24x7 data center Covering a high-throughput security edge built on 100G connectivity Maintaining service continuity for mission-critical network inspection Standardizing support for Cisco security hardware across enterprise sites Why This Product 1 24x7x4 coverage versus standard business-hours support 2 Four-hour response objective for faster escalation 3 Cisco-backed entitlement for Firepower hardware 4 Better fit for production security networks than basic coverage