Cisco Firepower 2130 ASA Support, 24x7x4OS | Technical Service — CON-OSP-FPR2130K

Keep critical security services available with Cisco Smart Net Total Care coverage for the Firepower 2130 ASA platform. This 24x7x4 onsite service is built for teams that need fast diagnosis, practical remediation, and hardware recovery without waiting for the next business day. When an appliance fault threatens firewall availability, Cisco support engineers help identify the issue, guide debugging, and coordinate parts replacement to reduce downtime. Software updates are included to keep the platform aligned with supported code levels, while training support helps your team move faster during incident response and maintenance windows. This service is a strong fit for environments where perimeter security is tied directly to business continuity. Instead of absorbing the cost and delay of ad hoc break-fix support, you get a defined response path, access to Cisco expertise, and coverage designed for electronic and physical service needs. For infrastructure teams protecting branch, campus, or edge security layers, this support plan helps preserve uptime, reduce operational risk, and extend the useful life of the appliance investment. Ideal For Supporting a production firewall appliance at a branch or campus edge Recovering from hardware faults that interrupt perimeter security services Maintaining a Cisco security appliance during planned maintenance windows Reducing downtime risk for environments that depend on continuous firewall availability Why This Product 1 Includes 4-hour onsite response, not just remote troubleshooting 2 Covers parts replacement for faster hardware recovery 3 Adds software update support to keep the appliance current 4 Built for 24x7 incident response instead of business-hours-only coverage