Cisco Firepower 1120 ASA Appliance 1U | Partner Support Service, 24x7 — CON-SNTP-C9300XE4

Protect customer uptime with a support model built for channel-led service delivery. Cisco Partner Support Service gives qualified partners access to Cisco’s services infrastructure while the partner remains the primary support provider to the end user. That structure matters when you need to expand support offerings without building every capability from scratch. This service is designed for phased implementation, making it easier to align coverage with your operating model and customer commitments. With 24 x 7 phone support and a 4-hour response time, it helps partners address incidents quickly and maintain confidence in critical environments. The result is a support experience that fits enterprise expectations while preserving your brand relationJTFp. For organizations supporting Cisco Firepower 1120 ASA Appliance deployments, this service adds a practical layer of technical assurance. It is suited to teams that need predictable response, clear escalation paths, and a support framework that can scale with service demand. Compared with basic break-fix coverage, this model is built to help partners deliver a more complete support motion with Cisco behind the scenes. Ideal For Supporting Cisco Firepower 1120 appliances in customer-managed security environments Building branded support services for Cisco channel partners Providing after-hours technical coverage for enterprise firewall deployments Adding response-backed support to phased service rollouts Why This Product 1 Partner-delivered model instead of Cisco-branded fulfillment 2 24 x 7 phone support versus business-hours-only coverage 3 4-hour response target versus slower standard service windows 4 Phased implementation versus fixed one-size-fits-all rollout