Cisco Firepower 1120 5Y SNTC 24x7x4OS Support | NGFW, 1U — CON-5OSP-FRP11209

Keep your Cisco Firepower 1120 deployment supported through the full operating cycle with 5-year Smart Net Total Care coverage. This service plan is built for teams that cannot afford extended exposure when a security appliance needs attention. It combines 24x7 access to Cisco Technical Assistance Center resources with 4-hour onsite response, helping accelerate diagnosis, replacement, and restoration when issues affect the appliance. For branch and distributed enterprise environments, the value is in speed and predictability. Instead of waiting on standard business-hour support, your team gets around-the-clock coverage for incidents that can interrupt traffic inspection, policy enforcement, or remote access continuity. The service is aligned to the Firepower 1120 NGFW appliance in a 1U form factor, making it a practical fit for organizations that standardize on Cisco security infrastructure and want a support contract that matches the operational importance of the hardware. This is the kind of coverage procurement teams choose when uptime matters more than lowest initial cost. It helps preserve the investment in the appliance, reduces the risk of prolonged outages, and gives infrastructure teams a clear support path when the firewall becomes a dependency for the site. Ideal For Supporting a branch firewall that must remain available after business hours Covering a distributed enterprise security appliance with onsite response requirements Maintaining service continuity for a Cisco-standardized network security stack Reducing recovery time for a firewall protecting remote office traffic Why This Product 1 5-year term provides longer coverage than annual support plans 2 24x7 access helps teams respond outside business hours 3 4-hour onsite response shortens recovery time versus depot-only service 4 Cisco TAC-backed support fits enterprise firewall operations