Cisco Firepower 1010 SNTC 24x7x2 Support | Enterprise Security — CON-S2P-FPR1010N

Keep your Cisco Firepower 1010 deployment covered with Smart Net Total Care support designed for security teams that cannot afford extended downtime. This 24x7x2 service provides around-the-clock access to Cisco support resources and faster response handling for hardware and software issues affecting your NGFW environment. For branch offices, distributed enterprises, and edge security stacks, the value is operational certainty. When a firewall protects critical traffic, support quality matters as much as the appliance itself. This plan helps reduce time spent diagnosing faults, accelerates access to Cisco expertise, and supports continuity when issues arise outside normal business hours. Choose this service when the cost of a delayed response is higher than the cost of coverage. It is built for organizations that want predictable support, direct vendor escalation, and a cleaner path to restoring service on a business-critical security platform. Ideal For Supporting a branch office firewall that must stay online after hours Maintaining coverage for distributed security appliances across multiple sites Reducing recovery time for edge network incidents on a Firepower 1010 Backing a procurement standard for Cisco-supported security infrastructure Why This Product 1 24 x 7 x 2 coverage versus standard business-hours support 2 Cisco-backed escalation versus third-party break-fix coverage 3 One-year service term versus ad hoc incident handling 4 Built for Firepower 1010 versus generic network support plans