Cisco FireFlow ACI Fabric per Leaf — 3Y Premium Support | ACI, Fabric — SP-AFF-ACI1-PSP-3Y
Protect Cisco ACI fabric health and operational consistency with FireFlow Premium Support, licensed per leaf for a three-year term. This support tier provides prioritized vendor escalation, access to software updates relevant to fabric scale and interoperability, and guidance for fabric-wide issues that affect leaf nodes. For enterprise architects and operations teams, per-leaf support aligns support costs with fabric growth while ensuring each leaf has an explicit support path for firmware, interoperability and performance incidents. The offering is designed to complement existing Cisco Smart Net or TAC engagements by focusing on ACI-specific diagnostics and escalation workflows. Choose per-leaf coverage to match capacity-based procurement models and to maintain predictable SLAs as you scale the fabric. Ideal For Production ACI fabrics requiring vendor-backed per-node support Data center expansions where support scales with each added leaf Complex multi-vendor environments needing ACI interoperability fixes Service assurance programs that enforce per-node support SLAs Why This Product 1 Per-leaf licensing aligns support costs with fabric scale versus whole-fabric contracts 2 Three-year premium term reduces renewal frequency compared with annual plans 3 Includes fabric-aware diagnostics and prioritized vendor escalation tailored to ACI 4 Intended to augment base TAC or Smart Net entitlements with ACI-specific coverage
- Product: FireFlow ACI Fabric per leaf support
- Term: 3 years premium support
- Licensing: purchased per ACI leaf node
- Delivery: software updates and vendor escalations
- Focus: fabric-aware diagnostics and interoperability
- SLA: prioritized escalation and support routing
- Mpn: SP-AFF-ACI1-PSP-3Y
- Vendor: Cisco
- Product Name: FireFlow ACI Fabric per Leaf, Prem Support 3 Yrs
- Product Supported: Cisco ACI fabric (per leaf)
- Support Hours: 24x7
- Covered Period: 3 Years
- Provided Support: Premium ACI Fabric Support
- Service Location: Remote and vendor field escalation
- Service Description: Fabric-aware diagnostics, software update guidance and vendor escalation per leaf
- Key Feature 1: Product: FireFlow ACI Fabric per leaf support
- Key Feature 2: Term: 3 years premium support
- Key Feature 3: Licensing: purchased per ACI leaf node
- Key Feature 4: Delivery: software updates and vendor escalations
- Key Feature 5: Focus: fabric-aware diagnostics and interoperability
- Key Feature 6: SLA: prioritized escalation and support routing
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