Cisco ESS 24x7x4 Video Comm SVR Add 5 Traver | Maintenance, Replacement — CON-EC4N-LICVCSE5

Protect video communications infrastructure with Cisco Essential Operate extended service built for environments that cannot afford extended downtime. This 1-year physical maintenance agreement provides 24x7x4 replacement support, giving IT teams a defined recovery path when service issues interrupt collaboration workflows. Designed for organizations that depend on always-available communications, this service helps reduce operational risk by pairing around-the-clock coverage with a four-hour replacement objective. That matters when video systems support executive meetings, distributed teams, customer-facing operations, or time-sensitive coordination across sites. The added traveler coverage makes this plan a practical fit for mobile or distributed users who rely on consistent access to video communications services. Instead of absorbing the cost and delay of ad hoc support, procurement teams get a structured service term aligned to uptime expectations and maintenance planning. For Cisco environments where service continuity is part of the operating model, this extended service offers a clear value proposition: faster replacement response, predictable coverage, and support designed to keep essential communications moving. Ideal For Supporting enterprise video communications platforms across distributed offices Maintaining collaboration services for executive and remote teams Covering traveler-dependent users who need consistent video access Reducing downtime risk for essential communications infrastructure Why This Product 1 24x7x4 replacement support instead of standard business-hours coverage 2 1-year service term for predictable maintenance planning 3 Built for Cisco video communications environments 4 Includes added traveler coverage for distributed users