Cisco ESS 24X7X4 Room Kit EQ with Codec EQ, Quad Cam | Support — CON-EC4N-CSKITEEQ

Keep collaboration spaces available when schedules are tight and meetings cannot slip. Cisco ESS 24X7X4 Room Kit EQ with Codec EQ, Quad Cam provides around-the-clock support coverage for the Room Kit EQ platform, including Codec EQ and Quad Cam components. It is designed for organizations that depend on consistent room performance and need a defined response path when issues arise. For enterprise environments, the value is not just coverage — it is predictability. A 24x7x4 support model helps align service expectations with business-critical meeting rooms, where downtime affects executive sessions, customer calls, and distributed team collaboration. This service is a fit for teams that want a clear support commitment for Cisco room systems without adding complexity to internal operations. Choose this service when room availability matters enough to justify premium support. It helps reduce uncertainty, supports faster issue handling, and gives procurement teams a service line item that maps cleanly to operational risk. Ideal For Executive conference rooms that cannot tolerate extended downtime Customer-facing collaboration spaces with scheduled daily usage Enterprise meeting rooms requiring defined support response coverage IT teams standardizing support for Cisco room systems Why This Product 1 Defined 24x7x4 response coverage for room systems 2 Supports Room Kit EQ, Codec EQ, and Quad Cam 3 Better fit for business-critical collaboration rooms than basic break-fix coverage 4 Helps procurement map support cost to uptime requirements