Cisco ESC-SCW1M-AA-3Y Support for SC-GW 1M Sess | Enterprise Support — ESC-SCW1M-AA-3Y

Protect SC-GW operations with Cisco ESC coverage designed for environments that depend on consistent service availability and vendor-backed support. This 3-year offering is built around a 1M session profile, giving infrastructure teams a defined support path for planning, maintenance, and issue resolution across the covered term. For organizations running session-heavy service workloads, the value is in continuity. Active support helps reduce uncertainty when incidents occur, keeps the deployment aligned with Cisco-backed assistance, and supports long-range budgeting for production environments that cannot afford ad hoc coverage gaps. That matters when the platform sits in the path of customer traffic, policy enforcement, or other business-critical functions. Compared with lower-tier or short-term coverage, this package is aimed at teams that need a stable support posture over multiple planning cycles. It helps standardize ownerJTFp, simplify procurement, and keep the SC-GW environment under a clear support umbrella for three full years. Ideal For Supporting production SC-GW deployments in enterprise service environments Maintaining coverage for session-heavy virtualized service workloads Standardizing support for multi-year infrastructure planning Reducing risk for customer-facing gateway services Why This Product 1 3-year term supports longer procurement cycles than annual coverage 2 1M session profile fits larger service gateway deployments 3 Cisco-backed support reduces ambiguity in escalation paths 4 All-inclusive coverage simplifies ownerJTFp versus fragmented support plans