Cisco ERT Under Attack Service EUA for DP20-2 | Support, Security — RDUA20-2-SMS-1K

When a DP20-2 deployment is under attack, response speed and coordination become as important as the underlying technology. Cisco ERT Under Attack Service (EUA) provides a support model intended for those high-pressure moments, helping enterprise teams maintain continuity while they work through containment and recovery. This service is a strong fit for organizations that run critical infrastructure and cannot rely on generic support handling during a security event. It gives IT and security teams a more focused path for escalation, which can help reduce delays and keep response efforts aligned with operational priorities. For procurement teams, the value is in the specificity: this is not broad coverage, but a service tied to attack conditions and the DP20-2 platform. That makes it easier to justify for environments where downtime, incident complexity, and business impact all rise together. Cisco positions the service to support the moments when standard processes are not enough and continuity matters most. Ideal For Supporting DP20-2 deployments during a live security incident Maintaining uptime for critical infrastructure under attack Escalating urgent response for enterprise incident teams Adding a dedicated support layer for high-risk operational windows Why This Product 1 Built for active attack conditions rather than routine support cases 2 Mapped specifically to DP20-2 deployments 3 Helps teams respond faster when standard support is not enough 4 Supports enterprise continuity during security incidents