Cisco Enhanced Support Offline Updater for 15,999 Users | Support — CON-SWS1-UPDTR1

Support large-scale software environments with a service model designed for controlled update delivery. Enhanced support with offline updater for up to 15,999 users helps organizations maintain software currency without depending on constant network connectivity during the update process. This is a practical fit for regulated environments, segmented networks, and sites where change windows are tightly managed. Offline update capability gives IT teams a more predictable path for distributing updates while preserving operational control across a broad user base. For procurement teams, the appeal is straightforward: one service SKU tied to a clearly defined user count, with support aligned to environments that cannot tolerate unnecessary disruption. It is a disciplined option for organizations that value update control, deployment consistency, and support coverage sized for enterprise-scale use. Ideal For Regulated environments that require offline software update workflows Large enterprise deployments with up to 15,999 users Segmented networks where internet-based updating is restricted IT teams managing controlled maintenance windows across many endpoints Why This Product 1 Offline updater reduces dependence on live connectivity 2 Sized for deployments up to 15,999 users 3 Better fit for controlled change windows 4 Support service rather than a software license