Cisco Embedded Wireless Controller Support 8x5xNBD | On-Site Maintenance — CON-SSSNT-C9Z30AXW
Protect controller-based wireless infrastructure with a service plan designed for fast recovery and predictable support. This Cisco support offering provides 8x5xNBD coverage with on-site service, giving teams a clear path to repair when embedded wireless controller issues threaten availability. The package is structured for environments where response time matters. With 6-hour repair response and parts-and-labor service characteristics, it helps reduce the operational drag of troubleshooting, sourcing, and coordinating remediation across distributed sites. The 5-year duration supports long planning cycles and aligns with enterprise refresh and maintenance windows. For organizations running wireless access at scale, the value is not just coverage — it is continuity. On-site service minimizes handoff delays, while repair-focused support helps keep internal teams focused on higher-value work instead of managing hardware incidents. This is the kind of support model that fits production networks where downtime carries real cost. Ideal For Supporting embedded wireless controllers in enterprise branch networks Maintaining uptime for campus wireless infrastructure Covering production controller hardware in distributed IT environments Reducing repair delays for network operations teams Why This Product 1 On-site repair support instead of remote-only assistance 2 6-hour repair response for faster restoration 3 5-year coverage for long-term infrastructure planning 4 Parts and labor support for lower incident friction
- Service type: maintenance support
- Service duration: 5 years
- Service location: on-site
- Service description: 24 x 7 x 6 hour
- Service response time: 6 hour repair
- Service characteristic: parts & labor
- Provided support: repair, parts replacement, phone support
- Pricing Type: Service
- Product Supported: Cisco Embedded Wireless Controller on C9
- Bundle Support: Parts & Labor
- Covered Period: 5 Year
- Provided Support: Repair, Parts Replacement, Phone Support, Comprehensive Defective Material Retention
- Service Characteristic: Parts & Labor
- Service Type: Maintenance
- Remote Onsite: On-site
- Duration Hours: 43,800 hours
- Service Duration: 5 Year
- Service Location: On-site
- Service Description: 24 x 7 x 6 Hour
- Service Name: Proactive Care Advanced Call-To-Repair with Comprehensive Defective Material Retention - Extended Service
- Service Sub Type: Physical, Electronic
- Service Main Type: Maintenance
- Key Feature 1: Service type: maintenance support
- Key Feature 2: Service duration: 5 years
- Key Feature 3: Service location: on-site
- Key Feature 4: Service description: 24 x 7 x 6 hour
- Key Feature 5: Service response time: 6 hour repair
- Key Feature 6: Service characteristic: parts & labor
- Key Feature 7: Provided support: repair, parts replacement, phone support
- Key Feature 8: Comprehensive defective material retention included
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