Cisco Embedded Wireless Controller Support 8x5xNBD | Enterprise Warranty — CON-SSSNT-CBW12AXI

Maintain control of wireless operations when service interruptions are not an option. This Cisco Embedded Wireless Controller support offering delivers 8x5xNBD coverage for organizations that need structured response during standard business hours and next-business-day attention for qualifying issues. It is a practical fit for production environments where wireless availability directly affects user productivity, application access, and site operations. For infrastructure teams, the value is in consistency. Instead of relying on ad hoc troubleshooting or waiting for internal escalation cycles, this support plan gives you a defined service path aligned to Cisco embedded wireless controller deployments on C9. That makes it easier to plan maintenance, manage risk, and support the network layer that keeps endpoints connected. This service is well suited to enterprises that want dependable vendor-backed coverage without the cost profile of around-the-clock support. It helps justify the investment in Cisco wireless infrastructure by protecting the operational layer that sits behind every mobile workflow, voice session, and business-critical application. Ideal For Supporting campus wireless controller deployments during business hours Maintaining service coverage for production access networks on C9 Reducing operational risk for enterprise wireless infrastructure Backing internal IT teams with vendor support for Cisco controller environments Why This Product 1 Business-hours coverage instead of ad hoc break-fix support 2 Next-business-day response for qualifying issues 3 Cisco-specific entitlement for embedded wireless controller environments 4 Better fit for controlled budgets than 24x7 coverage