Cisco Eleveo Call Recording for CUCM Concurrent | Enterprise Recording — ZI-CR-UCM-CON-1Y

Give your CUCM environment a recording layer built for enterprise control. Cisco Eleveo Call Recording - Concurrent for CUCM is designed for organizations that need to capture voice interactions for compliance, quality management, training, or dispute resolution. The concurrent model is a practical fit for teams that want recording capacity aligned to active usage rather than every named user, which can make licensing more efficient in large or variable-call-volume environments. For IT and telecom administrators, the appeal is straightforward: tighter governance, clearer oversight, and a recording approach that fits into established Cisco call infrastructure. This is not a consumer add-on. It is a purpose-built recording entitlement for organizations where call visibility matters and where auditability, retention practices, and operational review are part of the communications stack. Use it to support regulated workflows, contact center review, or internal service desk monitoring. When call recording is part of the business process, the right licensing model matters. Concurrent licensing helps match spend to actual usage while keeping recording available where it is needed most. Ideal For Compliance recording for regulated communications teams Quality assurance review in service desk operations Call capture for internal training and coaching Audit support for enterprise voice environments Why This Product 1 Uses concurrent licensing instead of named-user licensing 2 Fits Cisco CUCM environments 3 Supports compliance and quality review 4 Matches recording spend to active usage