Cisco DNAC1 Essentials Term C2960X/XR 48P 3Y | Support, Exchange, Enterprise — C29604-DNAC1E-3Y

Keep access layers covered when a switch failure can ripple across users, applications, and business operations. Cisco DNAC1 Essentials Term for C2960X/XR 48P delivers 3-year service coverage with 8 x 5 support, phone assistance, and 4-hour exchange response. That combination matters when you need more than basic warranty terms: it shortens recovery time, reduces uncertainty during outages, and gives infrastructure teams a clear support path for a widely deployed access switch platform. This service is designed for organizations that depend on stable campus switching and want predictable response commitments instead of ad hoc break-fix handling. For procurement teams, the value is in controlled support coverage over the full term. For operations teams, the value is faster replacement handling and direct access to Cisco support resources. It is a practical fit for environments where uptime, user access, and service continuity justify a higher level of coverage than entry-level support plans. Ideal For Campus access switch support for branch and headquarters networks Service coverage for production LAN environments with limited maintenance windows Replacement protection for Cisco switching hardware in distributed offices Procurement of standardized support for access-layer refresh cycles Why This Product 1 Includes 4-hour exchange response instead of standard break-fix timing 2 Adds phone support for faster issue triage 3 Covers Cisco C2960X/XR 48-port platforms for access-layer deployments 4 Provides 3-year term coverage for predictable support planning