Cisco DNAC1 ESS. TERM C3850 48P 5Y | On-site Support, 4 Hour — C38502-DNAC1E-5Y

Keep your Catalyst 3850 environment covered with a service plan designed for operational continuity. Cisco DNAC1 ESS. TERM C3850 48P 5Y delivers 8 x 5 on-site support, phone assistance, and 4-hour replacement response to help reduce the impact of hardware failure on access-layer services. For infrastructure teams, the value is in speed and predictability. When a switch issue affects users, voice, or downstream systems, waiting on standard replacement timelines can extend disruption across the business. This service helps shorten that window with a defined response commitment and on-site support path. It is a practical fit for organizations that depend on Catalyst 3850 switching in branch, campus, or distribution environments where uptime matters more than lowest-cost coverage. The 5-year term also simplifies planning by aligning support with the expected service life of the platform. Choose this service when you need a support model that matches the operational importance of the switch, not just the purchase price. It helps preserve service levels, reduce recovery time, and keep network operations aligned with business expectations. Ideal For Campus access switching where rapid hardware recovery is required Branch office networks that need predictable support coverage Distribution-layer environments running Catalyst 3850 switches Organizations standardizing 5-year support with replacement commitments Why This Product 1 Includes 4-hour replacement response, not standard next-business-day coverage 2 Adds on-site support for faster restoration than remote-only plans 3 Extends protection across a full 5-year term 4 Targets Catalyst 3850 access-layer uptime, not generic hardware coverage