Cisco DNA Premier CX Level 2 SW Subscription | Enterprise Support — CON-L2SWT-AIRDNAP

Maintain Cisco DNA Premier coverage with a Level 2 software subscription built for organizations that need structured vendor support and predictable service continuity. This offering is aimed at teams that want a defined support path rather than ad hoc troubleshooting, especially when network operations depend on timely issue handling. Level 2 support is typically the layer that helps move beyond basic triage, giving procurement and operations teams a clearer service boundary and a more dependable escalation model. For environments where Cisco DNA Premier is part of the production stack, that matters: it helps reduce ambiguity, supports planning, and keeps support ownerJTFp aligned with the software subscription. This subscription is a practical fit for enterprise IT teams that value documented coverage, controlled renewal cycles, and a support relationJTFp tied to the software environment. It is especially useful when the goal is to preserve uptime, keep response paths clear, and avoid the cost and delay of unmanaged support gaps. Ideal For Enterprise network operations requiring Level 2 software support Cisco DNA Premier environments needing defined escalation coverage Procurement teams standardizing support subscriptions for production software Organizations planning renewal cycles around vendor-backed service terms Why This Product 1 Level 2 support provides a clearer escalation path than basic coverage 2 Subscription model supports recurring renewal planning 3 Vendor-backed service is better suited to production environments 4 Designed specifically for Cisco DNA Premier coverage