Cisco DNA Premier 2 Extended Appliance Support 1 Year | Technical Support — CON-SSTCM-C9524QS

Extend support coverage for Cisco DNA Premier 2 with a 1-year technical service designed around appliance continuity. This offering helps organizations maintain access to vendor-backed assistance when infrastructure issues need structured resolution rather than ad hoc troubleshooting. For teams running critical network or appliance-based operations, support quality matters as much as the hardware itself. Extended appliance support helps reduce uncertainty after the initial coverage period by providing a defined service window and a clearer path to technical help. That can make a meaningful difference when the platform supports production workflows, user access, or service delivery. This service is especially relevant for procurement and operations teams that want predictable support planning. Instead of absorbing the risk of uncovered incidents, they can align service coverage with the asset lifecycle and keep response expectations clear. The result is a more controlled support posture for environments where downtime, delays, and fragmented escalation paths are expensive. Ideal For Extend support for Cisco DNA Premier 2 appliances in production environments Cover deployed infrastructure after the base support period ends Provide technical assistance for teams managing business-critical network services Align support renewal with annual procurement and budget cycles Why This Product 1 More predictable than uncovered appliance ownerJTFp 2 Better support continuity than short-term incident response 3 Aligned to annual planning versus one-off repair spend 4 Designed for Cisco DNA Premier 2 rather than generic technical assistance