Cisco DNA Cloud Lic for Remote-Worker Gateway 7Y | Cloud Licensing — DNA-C-RW-7Y

Protect remote access infrastructure over a long planning horizon with Cisco DNA Cloud Lic for Remote-Worker Gateway - 7Y. Built for teams that need predictable support coverage, this service package combines 24x7 assistance with remote diagnosis, intrusion definition updates, new releases updates, web knowledge base access, phone support, and parts replacement. It is designed to reduce downtime risk and keep gateway operations aligned with evolving security and software requirements. For organizations supporting distributed users, the value is continuity. When remote-worker access becomes a business dependency, service gaps are expensive. This seven-year coverage model helps standardize support planning, simplify renewal cycles, and preserve operational confidence across the lifecycle of the gateway environment. Depot-based exchange and advance parts replacement add a practical response path when hardware issues need fast resolution. Choose this service when uptime, response discipline, and long-term support alignment matter more than short-term licensing. It is a fit for infrastructure teams that want a clear support contract around critical remote connectivity. Ideal For Supporting distributed employees who depend on secure remote access Standardizing long-term service coverage for gateway infrastructure Reducing operational risk for business-critical remote connectivity Planning multi-year support around Cisco remote-worker gateway deployments Why This Product 1 7-year term provides longer planning stability than short support contracts 2 24x7 coverage supports always-on remote access operations 3 Depot exchange and parts replacement help speed hardware recovery 4 Update and knowledge resources reduce support friction over time