Cisco DNA Center Appliance Gen 3 Support | 24x7x4, Cisco — CON-SNTP-DN3HWAPL

Keep Cisco DNA Center available with 24x7x4 support coverage for the Gen 3 appliance. In environments where network automation, policy enforcement, and assurance are tied to daily operations, support response time is not a detail — it is part of the control plane. This service is designed to help reduce disruption when appliance issues affect visibility, orchestration, or administrative access. For infrastructure teams, the value is speed and certainty. A 24x7x4 support model gives you around-the-clock access to Cisco assistance with a four-hour response objective, helping teams move faster from incident to diagnosis and from diagnosis to recovery. That matters when the platform is used to coordinate changes across a large campus, branch, or distributed enterprise. This support offering is a strong fit for organizations that depend on DNA Center as a central operations tool and want coverage that matches the importance of the platform. It helps protect the investment in the appliance while giving operations and procurement a clear, enterprise-ready support term. Ideal For Support a production DNA Center deployment managing campus networks Cover a centralized automation platform used by network operations teams Maintain response coverage for a distributed enterprise control plane Protect appliance availability during change windows and incident recovery Why This Product 1 24x7x4 coverage versus standard business-hours support 2 Four-hour response objective versus slower escalation paths 3 Cisco appliance-specific support versus generic IT support 4 Built for network operations versus basic break-fix coverage