Cisco DNA Center Appliance Gen 3 32 | 24x7x4 Support Service — CON-L14HR-DN3HBAPL

Support Cisco DNA Center Appliance Gen 3 with a service level built for environments where network management cannot pause. CX LEVEL 1 24X7X4 delivers around-the-clock coverage and a four-hour response objective, giving operations teams a faster path to expert assistance when platform issues threaten visibility or control. This service is well suited to organizations running centralized network automation, policy management, or assurance workflows that depend on Cisco DNA Center availability. When the platform is part of the operational core, support quality matters as much as the hardware itself. A faster response window helps reduce the time between incident detection and remediation, which is exactly where enterprise support earns its value. For teams responsible for large, distributed, or compliance-sensitive networks, this level of coverage helps preserve operational continuity and reduce the burden on internal staff. It is a support choice that reflects the cost of downtime, not just the cost of the contract. Ideal For Support Cisco DNA Center in enterprise network operations centers Cover 24x7 automation and assurance workflows Maintain platform availability for distributed campus networks Reduce response delays for mission-critical network management Why This Product 1 24x7 coverage versus business-hour support 2 4-hour response target for faster escalation 3 Built for Cisco DNA Center Appliance Gen 3 4 Better fit for mission-critical network operations