Cisco DNA Center Appliance Gen 2 44 Level 1 24x7x4OS | Enterprise — CON-L14OS-DN2HWPL

Maintain confidence in your Cisco DNA Center Appliance Gen 2 44 deployment with support coverage designed for environments where network operations cannot wait for business hours. This Level 1 24x7x4OS service provides continuous access to assistance with a four-hour response target, helping reduce the impact of incidents on automation, assurance, and policy-driven workflows. For enterprise teams running large or distributed networks, DNA Center is often central to operational control. When that platform needs attention, response speed matters. This service is structured to support rapid issue handling, giving infrastructure leaders a clearer path to restoring service and minimizing disruption across dependent systems. It is a practical choice for organizations that treat network management as a core production function. By pairing 24x7 availability with a defined four-hour response commitment, the service supports higher service expectations and helps justify the investment in a platform that sits at the center of modern network operations. Ideal For Supporting a production Cisco DNA Center deployment Maintaining around-the-clock coverage for network management operations Reducing downtime risk in automation and assurance workflows Protecting a central platform used by distributed infrastructure teams Why This Product 1 24x7 coverage for always-on network operations 2 4-hour response target for faster incident handling 3 Purpose-built for Cisco DNA Center Appliance Gen 2 44 4 Stronger fit for production environments than business-hours support