Cisco DNA Center Appliance 44 Core 8x5xNBD Support | Enterprise Service — CON-L1NBD-DN2HWP2

Maintain Cisco DNA Center operations with support coverage designed for organizations that run infrastructure management on a defined business schedule. This 8x5xNBD service provides next-business-day response expectations, making it a practical fit for environments where the platform is important, but not every incident requires 24x7 coverage. For network teams, Cisco DNA Center often sits at the center of visibility, automation, and operational control. When that platform needs support, response timing matters. This service helps keep the appliance covered without overbuying service hours that may not match the operating model. It is especially useful for procurement teams balancing service quality against recurring cost. The 44-core appliance support profile makes this a targeted option for the installed base it was built to protect. It supports a more disciplined lifecycle strategy: keep the management platform covered, preserve operational continuity, and avoid the risk of running critical infrastructure software without a clear support path. Ideal For Supporting a Cisco DNA Center appliance used during business hours Covering a 44-core management platform in an enterprise network Renewing support for a network automation environment Reducing support spend where 24x7 coverage is not required Why This Product 1 Lower-cost alternative to 24x7 support for business-hour operations 2 Matched to Cisco DNA Center appliance coverage needs 3 Next-business-day response supports predictable incident handling 4 Better fit for management platforms than generic break/fix service