Cisco DNA Center Appliance 3-Year CX L2 8x5xNBD | Support, Enterprise — CON-L2NB3-DN2HWXL

Maintain dependable support coverage for Cisco DNA Center Appliance with a 3-year CX L2 service term and 8x5 next-business-day response. This is the kind of support model infrastructure teams choose when the platform sits at the center of network operations and downtime has a direct cost. The value is in structure. Business-hour coverage keeps support access aligned to standard operating windows, while next-business-day response gives teams a defined recovery path when issues require vendor involvement. For procurement, the fixed term simplifies planning. For operations, it reduces ambiguity around who to call and what service level to expect. Cisco DNA Center is often used as a control point for network visibility and administration, so support quality matters. A service contract like this helps preserve operational continuity without paying for coverage that exceeds the environment’s needs. It is a practical fit for organizations that want disciplined support for a production Cisco appliance and a cleaner lifecycle strategy around a critical management platform. Ideal For Supporting a Cisco DNA Center Appliance in an enterprise network operations center Maintaining vendor-backed coverage for a production network management platform Standardizing support terms for procurement and renewal planning Reducing operational risk for a Cisco appliance that anchors network visibility and control Why This Product 1 3-year term versus annual renewals 2 8x5 next-business-day response versus standard support 3 Cisco CX Level 2 versus generic break-fix coverage 4 Appliance-specific support for network operations environments