Cisco DNA Advantage On-Prem Lic 25M 1Y Support | Enterprise Support — SVS-PDNA-25M-A1Y

Keep Cisco DNA Advantage on-prem licensing supported through a full 1-year coverage period for the 25M term. This solution support offering is designed for teams that need a clear support path for network software already deployed in production, where service continuity and vendor-backed escalation matter more than generic break-fix coverage. For infrastructure organizations standardizing on Cisco DNA Advantage, this support entitlement helps preserve the value of the software investment by aligning assistance with the licensed deployment period. It is a practical fit for environments that depend on predictable operations, documented support coverage, and a direct route to Cisco for product-related issues. Compared with lower-tier alternatives, this support package is positioned for teams that want more than basic access to help resources. It supports procurement requirements, simplifies renewal planning, and keeps the software lifecycle tied to a defined support term. That makes it easier to manage risk, maintain accountability, and keep network operations moving without unnecessary ambiguity. Ideal For Supporting a Cisco DNA Advantage on-prem deployment in production Maintaining coverage for a 25M software licensing term Meeting procurement requirements for vendor-backed software support Renewing support for enterprise network software with a defined service period Why This Product 1 Defined 1-year support term for planning and renewal control 2 Coverage tied to Cisco DNA Advantage on-prem licensing 3 Better fit for production software than basic self-service support 4 Vendor-backed entitlement helps reduce escalation friction