Cisco Desk Phone 9861 Carbon Black | Enterprise VoIP Desk Phone — DP-9861-K9=

Handle demanding call traffic with a desk phone built for enterprise communications. The Cisco Desk Phone 9861 in Carbon Black is designed for professionals who need clear voice quality, efficient line management, and a familiar desk footprint that fits into established UC environments. With support for multiple SIP lines and a color display, it gives users fast access to calls and core telephony functions without forcing them into a cluttered interface. HD voice support helps preserve speech clarity across internal calls, customer conversations, and conference bridges, while PoE-powered deployment keeps cabling simple at the desk. This model fits organizations that value consistency across endpoints and want a phone that can serve reception areas, shared workspaces, and high-usage office roles. For procurement teams, it offers a straightforward path to standardize desk telephony on Cisco hardware with the reliability expected in enterprise deployments. Ideal For Front-desk call handling in corporate offices High-call-volume users in finance, operations, or support teams Standardized desk telephony across Cisco UC deployments Shared workspaces that need clear line visibility and simple operation Why This Product 1 Supports 16 SIP lines for heavier call handling than entry-level desk phones 2 Includes HD voice for clearer conversations in enterprise environments 3 Uses PoE-powered deployment to simplify desk cabling 4 Provides a color LCD interface for faster call visibility