Cisco CXL2 24X7X4OS DR Hyperconverged Support | Enterprise Coverage — CON-L2DR7-HCIAFM7C

Keep critical Cisco hyperconverged infrastructure covered with a support service built for environments where downtime is expensive and recovery windows are tight. This 24x7x4 onsite disaster recovery offering is designed to help infrastructure teams respond quickly when issues affect availability, performance, or service continuity. For organizations running hyperconverged systems, the value is in response discipline. You get a support model intended for around-the-clock coverage, with onsite assistance targeted for a four-hour response window. That matters when your team needs more than remote troubleshooting and must restore service with minimal delay. This service is a strong fit for production workloads, branch-critical systems, and data center deployments that depend on Cisco compute hyperconverged platforms. It supports teams that need predictable escalation, faster hands-on intervention, and a support structure aligned to disaster recovery expectations. Choose this coverage when the cost of extended outage time outweighs the premium for rapid onsite response and enterprise-grade support continuity. Ideal For Production Cisco hyperconverged environments requiring rapid onsite response Disaster recovery coverage for business-critical infrastructure Data center teams supporting always-on workloads Organizations that need predictable escalation for hardware or platform incidents Why This Product 1 Provides onsite response instead of remote-only assistance 2 Targets a four-hour response window for urgent incidents 3 Fits disaster recovery requirements for production systems 4 Supports Cisco hyperconverged environments with enterprise coverage