Cisco CXL1 24X7X4OS DR UCS C240 M8 Support | Enterprise Service — CON-L1DR7-UCSCCM8L

Maintain service continuity on UCS C240 M8 rack servers with Cisco support coverage aligned to demanding enterprise operations. This service is designed for environments where server availability directly affects application performance, infrastructure stability, and recovery time objectives. With 24x7x4OS coverage, IT teams get continuous access to support and a four-hour onsite response target for qualifying issues. That matters when a server fault can interrupt virtualization hosts, database nodes, or application services that must stay online. The service is positioned for organizations that need more than basic business-hours assistance and want a higher level of response discipline around critical hardware. Because this offering is tied to the UCS C240 M8 platform, it fits teams standardizing on Cisco infrastructure and looking to preserve uptime without adding operational uncertainty. It supports a more predictable service model for procurement, operations, and incident response planning. Ideal For Supporting UCS C240 M8 servers running virtualization hosts in a data center Covering production application servers that require rapid onsite response Maintaining service continuity for database infrastructure on Cisco UCS Standardizing support for enterprise rack server deployments Why This Product 1 24x7 coverage versus business-hours-only support 2 Four-hour onsite response versus slower break-fix models 3 Platform-specific UCS C240 M8 coverage versus generic server support 4 Enterprise service alignment versus basic warranty coverage