Cisco CX Level 2 Support for Catalyst 9500 24x10/25G | Enterprise — CON-L2NCD-C95024YA

Keep your Catalyst 9500 support posture aligned with operational requirements using Cisco CX Level 2 service. This coverage is designed for environments that need structured assistance for a Catalyst 9500 configuration with 24x10/25G ports and 4-port 40G connectivity, backed by 8x7 NCD support coverage. For enterprise network teams, service quality matters as much as hardware capability. CX Level 2 support helps provide a clearer path for issue handling, escalation, and lifecycle management, which is especially valuable when the switch sits in a core or distribution role. The 8x7 NCD model supports predictable access to assistance during business-critical windows without the cost profile of around-the-clock coverage. This service is a strong fit for organizations standardizing on Cisco infrastructure and looking to protect network availability with a support tier that matches the importance of the platform. It helps reduce operational uncertainty, supports faster resolution workflows, and gives procurement teams a defined service term tied to a specific Catalyst 9500 configuration. Ideal For Supporting Catalyst 9500 switches in campus core deployments Maintaining service coverage for distribution-layer network infrastructure Providing structured support for mixed 10/25G and 40G environments Reducing operational risk in business-hours network operations Why This Product 1 8x7 NCD coverage for business-hour operations 2 Tailored to Catalyst 9500 configurations 3 Supports 24x10/25G and 4-port 40G 4 Structured Cisco support for enterprise networks