Cisco CX Level 2 C9400 DNA Advantage | Support, Enterprise — CON-L2SWX-94DNXAMY

Keep Cisco C9400 DNA Advantage deployments supported with CX Level 2 8x5xNBD coverage. This service is built for teams that run campus switching on a business schedule and need a clear support path when issues affect access, policy enforcement, or network availability. The value is in the balance: enough service depth to support production operations, without the cost of full-time coverage that many environments do not require. For infrastructure leaders, that means a support model that is easier to align with operational risk and budget planning. For procurement, it creates a clean line item tied to a specific Cisco platform and service tier. CX Level 2 is a strong fit for organizations that want vendor-backed assistance and next-business-day response during standard working hours. It helps reduce the time spent chasing issues internally and gives teams a more predictable path to resolution when the network needs attention. For C9400 DNA Advantage environments, that predictability matters. Ideal For Supporting campus core switching during standard business hours Covering C9400 DNA Advantage in enterprise network refreshes Maintaining vendor support for access and distribution layers Providing predictable escalation for production switching issues Why This Product 1 Business-hours support for teams that do not need 24x7 coverage 2 Next-business-day response for predictable incident handling 3 Aligned to C9400 DNA Advantage deployments 4 Cost-conscious alternative to higher-touch support tiers