Cisco CX Level 2 8x5xNBD Nexus 9K ACI NXOS Support | Enterprise Support — CON-L2NBD-N9KC93CG

Keep your Cisco Nexus 9K ACI NX-OS deployment supported with a service model designed for production infrastructure. CX Level 2 8x5xNBD provides weekday coverage with next-business-day response, giving operations teams a defined path when issues affect network availability, policy enforcement, or fabric stability. For enterprise environments running ACI, the value is not just response time — it is reducing uncertainty when a fault appears in the control plane, leaf-spine fabric, or adjacent services that depend on consistent switching behavior. This support level helps teams move from detection to escalation with less delay, which matters when change windows are tight and downtime carries real cost. Choose this service when the network is too important for ad hoc troubleshooting and too complex for generic coverage. It fits organizations that want Cisco-aligned support for a mission-critical platform without overbuying unnecessary premium response tiers. The result is steadier operations, clearer accountability, and a support structure that matches the importance of the underlying infrastructure. Ideal For Supporting a campus or data center fabric running Cisco Nexus 9K ACI Covering weekday operations for enterprise switching environments Providing escalation support for NX-OS incidents during business hours Maintaining service coverage for infrastructure teams with planned maintenance windows Why This Product 1 8x5 coverage instead of 24x7 premium support 2 Next-business-day response for predictable incident handling 3 Cisco-aligned support for Nexus 9K ACI NX-OS 4 Better fit for weekday operations and planned maintenance