Cisco CX Level 2 8x5xNBD IPsec License for AS | Enterprise Support — CON-L2NBD-FLSASR00

Keep IPsec support aligned to business operations with Cisco CX Level 2 coverage designed for AS environments. The 8x5xNBD model gives IT teams a defined support window and next-business-day response timing, helping standardize how incidents are handled and escalated across the network stack. For infrastructure teams, support terms matter as much as the underlying technology. A license like this helps establish predictable service expectations, which is critical when VPN connectivity, secure tunnels, or remote access workflows are part of daily operations. With business-hours coverage, teams can match support to staffing patterns while still maintaining a vendor-backed path for issue resolution. This type of entitlement is especially useful in environments where procurement needs clear service boundaries and operations teams need a known response model. It supports planning, reduces ambiguity during incidents, and helps keep IPsec-related services moving without forcing a premium 24x7 support commitment where it is not required. Ideal For Support IPsec services during standard business hours Provide next-business-day response for AS environment incidents Back secure remote connectivity with vendor support coverage Match support entitlements to staffed operations teams Why This Product 1 8x5 coverage instead of around-the-clock support 2 Next-business-day response for predictable incident handling 3 Cisco CX Level 2 entitlement for vendor-backed support 4 Support timing matched to business operations