Cisco CX Level 2 8x5xNBD DNA Center Appliance Gen 3 | Enterprise Support — CON-L2NBD-DN3HWLXL

Keep network management operations moving with Cisco CX Level 2 support for DNA Center Appliance Gen 3, sized for 80-core deployments. This service is designed for teams that need vendor-backed assistance with a clear response window and a support model aligned to production infrastructure. The 8x5xNext Business Day coverage provides a practical balance between responsiveness and operational planning. It helps reduce time spent chasing resolution paths by giving IT teams access to Cisco support expertise when appliance issues interrupt visibility, automation, or control functions. For organizations running DNA Center as a core part of network operations, that matters. Level 2 support is a strong fit when internal teams need escalation coverage beyond standard troubleshooting. It supports faster diagnosis, more structured incident handling, and a better path to restoring service on a platform that sits close to the center of the network stack. For buyers comparing service tiers, this package is about keeping a critical management plane supported without overbuying unnecessary coverage. Ideal For Support enterprise DNA Center Appliance Gen 3 deployments in production Provide escalation coverage for network automation and management platforms Help operations teams restore service after appliance-related incidents Cover 80-core environments that require predictable vendor response Why This Product 1 Adds Level 2 escalation support instead of basic break-fix coverage 2 Targets DNA Center Appliance Gen 3 specifically 3 Covers 80-core deployments for larger environments 4 Uses an 8x5xNext Business Day response model