Cisco CX Level 2 8x5xNBD Catalyst 9300 24-Port PoE | Enterprise Support — CON-L2NBD-C93002PA

Keep your Catalyst 9300 access layer covered when outages are not an option. Cisco CX Level 2 8x5xNBD support provides a 1-month technical service window with business-hours coverage and next-business-day response, backed by 2-hour phone support for faster escalation when switch issues affect production traffic. Built for teams that run dense PoE edge deployments, this service helps reduce time spent waiting on resolution paths when access switches need attention. It is a practical fit for environments where wired endpoints, phones, cameras, and wireless access points depend on stable switching at the edge. For procurement teams, the value is straightforward: predictable support coverage for a critical network platform, without paying for broader service tiers you may not need. For operations teams, it means a defined support path that helps maintain continuity across the access layer and keeps recovery aligned to business hours and response commitments. Ideal For Supporting a Catalyst 9300 access switch during a short-term maintenance window Covering PoE edge infrastructure that powers phones, cameras, and wireless access points Providing escalation support for branch or campus switching incidents Maintaining business-hours support for network teams managing access-layer uptime Why This Product 1 Business-hours support with next-business-day response 2 2-hour phone escalation for faster triage 3 Built for Catalyst 9300 24-port PoE environments 4 Short-term 1-month coverage for targeted support needs