Cisco CX Level 2 8x5xNBD Catalyst 9200 48-Port PoE Support | Enterprise — CON-L2NBD-C92048PE

Maintain dependable coverage for your Catalyst 9200 48-port PoE environment with Cisco CX Success Tracks Level 2 support. Built around an 8x5 service model and next-business-day advance hardware replacement, this service helps reduce the operational drag that comes with waiting on failed equipment. For access-layer switching, speed matters. When a switch supports users, phones, wireless access points, and edge devices, even a short interruption can ripple across the business. This service combines phone support with exchange-based response to help your team move quickly from case opening to hardware recovery. The Level 2 experience also includes personalized coaching, which can help teams improve case handling and build stronger operational habits over time. Compared with basic support options, this plan is aimed at organizations that want more than break-fix coverage. It is designed to support steady operations, reduce unplanned outages, and give infrastructure teams a clearer path to resolution when the network edge is under stress. Ideal For Supporting a Catalyst 9200 access switch in a campus network Maintaining PoE connectivity for phones, APs, and edge devices Reducing downtime after hardware failure at the network edge Providing structured support for IT teams managing branch switching Why This Product 1 Next-business-day replacement outpaces standard depot repair 2 8x5 coverage fits business-hour operations 3 Level 2 coaching adds operational guidance 4 Designed for access-layer switching, not generic break-fix