Cisco CX Level 2 8x5xNBD Catalyst 9120AX Series | Enterprise Support — CON-L2NBD-C120AXE9

Keep Catalyst 9120AX deployments supported with Cisco CX Level 2 8x5xNBD service. For organizations running wireless access at scale, the difference between routine coverage and structured support is operational confidence. This service gives IT teams a defined support window during business hours and next-business-day response expectations that help simplify planning and incident management. That matters when access points are part of a broader campus network strategy. Wireless outages affect users immediately, and support timing can determine how quickly service is restored. CX Level 2 is suited to teams that want dependable assistance without the cost profile of round-the-clock coverage. It helps align service levels with environments where incidents are managed during standard operating hours, while still preserving a clear path to vendor-backed support. For procurement teams, this service offers a straightforward way to extend support coverage for Cisco Catalyst 9120AX Series hardware. It is especially useful when standardization, budget control, and predictable maintenance processes matter as much as technical response. The result is a support model that fits enterprise wireless operations without adding unnecessary complexity. Ideal For Supporting campus wireless access points during business hours Maintaining service coverage for Cisco Catalyst 9120AX deployments Standardizing support across enterprise WLAN infrastructure Managing support budgets for access-layer network hardware Why This Product 1 8x5 coverage versus 24x7 premium support 2 Next-business-day response versus faster same-day service 3 Designed for Cisco Catalyst 9120AX wireless infrastructure 4 Balanced support model for budget-conscious enterprise teams