Cisco CX Level 2 8x5xNBD Cat4500 ESeries 6S Support | Enterprise — CON-L2NBD-C4506E

Keep Cisco Catalyst 4500 ESeries support aligned with operational expectations through CX Level 2 8x5xNBD coverage. This service is built for environments where response timing matters, but full around-the-clock coverage is not required. With 8x5 service availability and next-business-day response, it gives infrastructure teams a practical support model for campus switching, distribution layers, and other network segments that need predictable vendor engagement. That makes it easier to plan maintenance, manage incidents, and maintain service continuity without overbuying support hours. Level 2 coverage is a strong fit when the network is stable, the hardware footprint is established, and the goal is to preserve access to Cisco-backed assistance for the installed base. It also helps procurement teams standardize support terms across similar assets and simplify renewal management. For organizations running Cat4500 ESeries in production, this service provides the support structure needed to protect uptime, reduce ambiguity during incidents, and keep the switching platform covered on terms that match the environment. Ideal For Supporting a Cisco Catalyst 4500 ESeries switch in a campus network Maintaining weekday support for a distribution-layer switching environment Standardizing next-business-day coverage across installed Cisco hardware Extending vendor-backed support for production network operations Why This Product 1 8x5 weekday coverage versus 24x7 support models 2 Next-business-day response versus same-day escalation 3 Level 2 support for established Cisco switching environments 4 Better fit for stable production networks than premium coverage tiers