Cisco CX Level 2 24X7X4OS UCS Fabric Interconnect Support | Enterprise — CON-L24OS-UCSFI66C

When the fabric interconnect is the control point for compute connectivity, support quality matters. Cisco CX LEVEL 2 24X7X4OS 6th Generation UCS Fabric Interconnect provides continuous coverage with a 4-hour response target and Level 2 technical assistance. It is built for environments where UCS availability affects virtualization, storage access, and application delivery. This service helps infrastructure teams move quickly from symptom to escalation, reducing the time spent waiting on first-line triage. For data centers running 6th Generation UCS Fabric Interconnects, that can mean faster restoration of management access, cleaner troubleshooting, and less operational drag during incidents. It is a strong fit for organizations that run UCS as a core platform and need support terms that match the business impact of downtime. Procurement gets a clearly defined service level, while engineering gets a support path suited to production systems. Ideal For Supporting UCS fabric interconnects in production data centers Covering virtualization platforms that depend on fabric availability Backing compute clusters where management access must stay online Standardizing support for enterprise UCS infrastructure estates Why This Product 1 Targets 6th Generation UCS Fabric Interconnects specifically 2 Includes Level 2 escalation for deeper troubleshooting 3 Provides 24x7x4OS response coverage 4 Better suited to production UCS environments than basic support