Cisco CX Level 2 24x7x4 Nexus 9300 Support | Enterprise Support — CON-L24HR-N9KTCFX3

Keep critical switching infrastructure covered when every minute matters. Cisco CX Level 2 24x7x4 support for Nexus 9300 gives enterprise teams a defined escalation path, around-the-clock coverage, and a 4-hour response target for faster issue handling. It is designed for organizations that depend on dense access and aggregation switching, where service interruptions can ripple across users, applications, and downstream systems. This support offering is a strong fit for production networks built on Nexus 9300 platforms with 48-port 100M/1/10G and 6-port 40G configurations. It helps procurement and infrastructure teams align support coverage with the operational value of the hardware itself, especially in environments where internal staff need vendor-backed assistance for troubleshooting, case management, and recovery coordination. Compared with basic coverage, this level of support is built for teams that cannot afford slow response cycles or limited service windows. It adds confidence to refresh projects, data center expansions, and standardized Cisco deployments by pairing the platform with a support model that matches its role in the network stack. Ideal For Supporting production Nexus 9300 switches in a data center core Maintaining coverage for campus aggregation switching environments Backing network refresh programs with vendor support continuity Protecting mission-critical switching during extended operating hours Why This Product 1 24x7 coverage versus business-hours-only support 2 4-hour response target versus slower standard service 3 Vendor-backed escalation for Nexus 9300 environments 4 Built for production switching, not basic break-fix coverage