Cisco CX Level 2 24x7x4 Catalyst 9300 Support | Enterprise Services — CON-L24HR-C9300XY4

Keep your access layer supported with a service plan designed for demanding Catalyst 9300 deployments. CX Level 2 24x7x4 provides around-the-clock Cisco support with a 4-hour response objective, helping teams address switch-related issues before they ripple across users, endpoints, and connected applications. This service is well suited to environments that depend on high-density switching, multigig access, and PoE-powered devices. In those networks, a support delay can affect wireless access points, collaboration endpoints, security devices, and other powered infrastructure. Level 2 coverage gives operations teams a stronger vendor escalation path when the issue requires deeper technical attention. For organizations standardizing on Catalyst 9300 switching, this service adds predictability to support planning and helps justify the platform’s role in enterprise access networks. It is a practical choice when uptime, response speed, and vendor accountability matter more than lowest-cost coverage. Ideal For Supporting enterprise access switches in campus and branch networks Maintaining vendor coverage for PoE-powered endpoints and wireless infrastructure Backing high-density Catalyst 9300 deployments in production environments Adding escalation support for network teams managing business-critical switching Why This Product 1 24x7 coverage for enterprise switching support 2 4-hour response objective for urgent network cases 3 Cisco-backed service for Catalyst 9300 access layers 4 Stronger fit for production networks than basic support coverage