Cisco CX Level 2 24x7x4 Catalyst 9300 24-Port PoE Support | Enterprise — CON-L24HR-C93002PA

Protect access-layer switching with a support plan built for fast recovery. This Cisco service provides 24x7 coverage with a 4-hour response target and depot-based exchange handling for Catalyst 9300 24-port PoE environments. It is designed for teams that need predictable turnaround when a switch failure can disrupt users, voice, wireless, or edge-connected devices. The service is structured around exchange support, combining phone assistance with replacement processing to keep remediation straightforward. A 1-year term makes it suitable for planned refresh cycles, project rollouts, or environments where hardware continuity matters more than ad hoc break-fix coverage. For infrastructure teams, the value is not just response time — it is the ability to keep a critical access switch supported through the full operating window. This level of coverage is a strong fit when the cost of delay exceeds the cost of protection. It helps preserve uptime, reduce operational uncertainty, and support business-critical connectivity on a platform that often anchors the edge of the network. Ideal For Support branch or campus access switching where rapid replacement matters Cover Catalyst 9300 24-port PoE hardware during a one-year operating window Reduce recovery time for edge network failures in production environments Maintain service continuity for voice, wireless, and endpoint connectivity Why This Product 1 Faster recovery than standard business-hours support 2 Depot exchange model simplifies replacement handling 3 24x7 coverage suits production access-layer networks 4 1-year term aligns with planned lifecycle management