Cisco CX Level 2 24x7x4 Catalyst 9300 24-Port PoE | Support — CON-L24HR-C93002PE

Maintain dependable access-layer operations with Cisco CX Level 2 support for the Catalyst 9300 24-port PoE platform. This service package is built for teams that need fast response, structured escalation, and vendor-backed assistance around the clock. With 24x7x4 coverage, you get a four-hour response target for critical issues, helping preserve uptime across wired access, voice, wireless, and endpoint-heavy environments. For infrastructure teams, the value is not just access to support — it is the ability to keep a business-critical switching tier under disciplined service coverage. Catalyst 9300 switches often anchor campus connectivity, so service quality matters when authentication, PoE delivery, or access-layer faults affect users at scale. CX Level 2 support helps shorten the path from incident to resolution with Cisco expertise aligned to the platform. This service is a strong fit for organizations that cannot afford slow response windows or generic break-fix coverage. It supports operational continuity, reduces uncertainty during incidents, and gives procurement a clear service tier for premium network hardware. Ideal For Supporting a campus access layer built on Catalyst 9300 PoE switches Covering voice, wireless, and endpoint networks that depend on PoE availability Maintaining service continuity for branch or headquarters switching infrastructure Reducing response time for critical access-layer incidents Why This Product 1 24x7x4 coverage versus standard business-hours support 2 Four-hour response target versus slower break-fix models 3 Cisco-specific support for Catalyst 9300 access switching 4 Better fit for PoE-dependent campus networks than generic support plans