Cisco CX Level 2 24x7x4 Catalyst 2960XR 24 Support | Exchange Service — CON-L24HR-WS296X24

Protect access-layer uptime with a 3-year exchange service built for the Catalyst 2960XR 24. This coverage pairs 24x7 availability with a 4-hour replacement response, giving infrastructure teams a clear path to restore failed hardware without waiting for standard business-hour processing. The depot-based model is designed for organizations that need fast, controlled replacement handling and a predictable support motion. When a covered unit fails, the service is structured to move quickly from diagnosis to replacement, helping reduce the operational drag that comes with extended outages. For teams managing distributed network environments, this service adds a practical layer of continuity. It supports a lower-friction recovery process, helps stabilize service levels, and aligns support costs with the value of the switch it protects. That makes it a strong fit for production access networks where downtime carries real business impact. Ideal For Protect branch access switches that must recover quickly from hardware failure Support distributed campus networks where depot exchange is preferred over onsite repair Maintain uptime for production switching environments with defined replacement SLAs Cover Catalyst 2960XR 24 deployments that require 24x7 support coverage Why This Product 1 4-hour replacement response versus standard business-hour support 2 3-year coverage versus shorter-term service plans 3 Depot exchange model versus onsite repair workflows 4 24x7 availability versus limited-hour support coverage