Cisco CX Level 2 24x7x4 Catalyst 2960X 24 G | On-Site Support — CON-L24HR-WSC296XT

Protect access-layer switching with a service plan built for operational continuity. CX LEVEL 2 24X7X4 CATALYST 2960X 24 G delivers on-site maintenance for Cisco Catalyst 2960X 24 G environments, combining 24x7 coverage with a 4-hour response target and next-business-day service execution. That matters when a failed switch can interrupt user access, voice traffic, or downstream application availability. This service package is designed for infrastructure teams that need more than basic break-fix support. It includes parts replacement, repair, phone support, and comprehensive defective material retention, helping you keep control of failed components while restoring service quickly. The 4-year duration supports long planning cycles and reduces the friction of renewing short-term coverage on critical network hardware. For organizations standardizing on Catalyst switching, this level of support helps preserve uptime, simplify incident handling, and reduce the operational cost of unexpected hardware failure. It is a practical fit for environments where service windows are tight and the network cannot wait for depot turnaround. Ideal For Supporting campus access switches that must recover quickly after hardware failure Covering branch network closets where on-site repair is preferred over depot return Maintaining service continuity for user access and voice traffic on Catalyst 2960X Standardizing support terms across distributed Cisco switching installations Why This Product 1 On-site coverage avoids depot turnaround delays 2 24x7x4 support suits critical access-layer environments 3 Comprehensive defective material retention adds asset control 4 4-year term reduces renewal overhead